{"id":2705,"date":"2026-02-04T14:55:05","date_gmt":"2026-02-04T09:25:05","guid":{"rendered":"https:\/\/curatives.us\/la\/?page_id=2705"},"modified":"2026-03-17T06:48:59","modified_gmt":"2026-03-17T12:48:59","slug":"refund_policy","status":"publish","type":"page","link":"https:\/\/curatives.us\/la\/refund_policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>Effective Date:<\/strong> March 16, 2026<\/h3>\n\n\n\n<p>This Refund Policy governs the circumstances under which refunds may or may not be granted for payments made to the <strong>La Curativa<\/strong>, <strong>Curaciones Y Curativos<\/strong> or <strong>Homoeopathy Laboratories<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Nature of Consultation Fees<\/h2>\n\n\n\n<p>1.1. All payments made through the website are deemed to be <strong>professional consultation fees<\/strong> for homeopathic medical consultation services.<\/p>\n\n\n\n<p>1.2. Medicines, where arranged for patients, are supplied without separate commercial sale and are considered part of the treatment facilitation process.<\/p>\n\n\n\n<p>1.3. Consultation fees, registration charges, diagnostic review charges, and professional service fees are <strong>strictly non-refundable<\/strong> once the consultation has been provided.<\/p>\n\n\n\n<p>1.4. Refunds shall not be granted in the following situations:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>dissatisfaction with treatment outcomes<\/li>\n\n\n\n<li>discontinuation of treatment by the patient<\/li>\n\n\n\n<li>perceived lack of therapeutic improvement<\/li>\n\n\n\n<li>missed or delayed appointments<\/li>\n\n\n\n<li>patient\u2019s inability to attend scheduled consultation<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Treatment Packages and Long-Term Programs<\/h2>\n\n\n\n<p>2.1. Payments made toward treatment packages, bundled consultation plans, or long-term care programs shall be considered <strong>fully earned upon payment<\/strong>.<\/p>\n\n\n\n<p>2.2. Such payments are <strong>non-refundable, non-transferable, and non-adjustable<\/strong> under any circumstances.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Irregular or Misrepresented Transactions<\/h2>\n\n\n\n<p>3.1. If a patient residing outside India completes a payment using <strong>misrepresentation of location, proxy location, VPN services, or proxy payment methods<\/strong>, the transaction shall be deemed irregular.<\/p>\n\n\n\n<p>3.2. In such cases, the clinic reserves the right to cancel the order, and the payment shall be <strong>non-refundable<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Exceptional Refund Consideration<\/h2>\n\n\n\n<p>4.1. Refunds may be considered only in <strong>rare and exceptional circumstances<\/strong> and solely at the discretion of the clinic.<\/p>\n\n\n\n<p>4.2. Patients requesting a refund based on clinical evaluation must submit diagnostic reports before and after treatment, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>ultrasonography (USG) of the whole abdomen<\/li>\n\n\n\n<li>relevant blood investigations<\/li>\n<\/ul>\n\n\n\n<p>4.3. The clinic will evaluate pre-treatment and post-treatment reports to determine treatment progress.<\/p>\n\n\n\n<p>4.4. Any decision regarding refund eligibility shall be made <strong>solely at the professional discretion of the clinic<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Refund Processing<\/h2>\n\n\n\n<p>5.1. If a refund request is approved, the clinic will notify the patient via email.<\/p>\n\n\n\n<p>5.2. Approved refunds will be processed to the <strong>original payment method<\/strong> within a reasonable timeframe, subject to banking and payment gateway processing timelines.<\/p>\n\n\n\n<p>5.3. The clinic shall not be responsible for delays caused by banks, payment gateways, or financial institutions.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Delayed or Missing Refunds<\/h2>\n\n\n\n<p>6.1. If an approved refund has not yet been received, patients should first contact their bank or payment provider.<\/p>\n\n\n\n<p>6.2. The clinic shall not be responsible for delays caused by banking institutions or payment gateways.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Promotional or Discounted Services<\/h2>\n\n\n\n<p>7.1. Services or items provided under promotional offers, concessions, or discounted pricing are <strong>strictly non-refundable<\/strong>.<\/p>\n\n\n\n<p>7.2. Only services charged at the standard price may be considered for refund under exceptional circumstances.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Proof of Payment<\/h2>\n\n\n\n<p>8.1. Any refund request must include valid proof of payment such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>transaction receipt<\/li>\n\n\n\n<li>payment confirmation<\/li>\n\n\n\n<li>order reference number<\/li>\n<\/ul>\n\n\n\n<p>8.2. Refund requests without verifiable proof of payment may be rejected.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Effective Date: March 16, 2026 This Refund Policy governs the circumstances under which refunds may or may not be granted [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pmpro_default_level":"","footnotes":""},"class_list":["post-2705","page","type-page","status-publish","hentry","pmpro-has-access"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/curatives.us\/la\/wp-json\/wp\/v2\/pages\/2705","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/curatives.us\/la\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/curatives.us\/la\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/curatives.us\/la\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/curatives.us\/la\/wp-json\/wp\/v2\/comments?post=2705"}],"version-history":[{"count":7,"href":"https:\/\/curatives.us\/la\/wp-json\/wp\/v2\/pages\/2705\/revisions"}],"predecessor-version":[{"id":2986,"href":"https:\/\/curatives.us\/la\/wp-json\/wp\/v2\/pages\/2705\/revisions\/2986"}],"wp:attachment":[{"href":"https:\/\/curatives.us\/la\/wp-json\/wp\/v2\/media?parent=2705"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}